Services
At ConformIT Pro, we offer a comprehensive range of services tailored to the specific needs of SMEs in digital transformation and IT service optimization.
IT Service Management (ITSM)
– Assessment and optimization of existing ITSM processes
– Implementation of ITIL frameworks and best practices
– Deployment of customized ITSM solutions
– Team training and support
Governance, Risk, and Compliance (GRC)
– Risk assessment and mitigation strategy development
– Development of compliance policies and procedures
– Security and compliance audits (ISO 27001, ISO 22301, ISO 20000, etc.)
– Business continuity management
Agile Transformation
– Assessment of organizational Agile maturity
– Implementation of Agile methodologies (Scrum, Kanban, SAFe)
– Agile coaching and team training
– Support in transitioning to an Agile culture
Strategic IT Consulting
– Alignment of IT strategy with business objectives
– Digital transformation planning
– Optimization of IT service costs and value
– Guidance in selecting and implementing technological solutions
AI Integration and Automation
– Analysis of AI integration opportunities in ITSM processes
– Training on AI use and governance
All our services are adapted to the specific needs of Quebec and international SMEs.